Shipping policy
🚚 Waterworks Bathrooms – Shipping & Collection Info
We like to keep things straightforward. Whether you’re collecting in person or getting your items delivered, here’s what you need to know:
🛍️ Free Collection – Quick & Local
You can collect your order from our warehouse, just next door to the showroom:
📍 Warehouse Collections
Unit 7, Station Approach
Bournemouth, BH1 4NB
🅿️ Free parking right outside – easy for cars and vans
We’ll let you know when your order is ready. Just bring your order confirmation when you collect.
🏬 Showroom Address
📍 Waterworks Bathrooms Showroom
Unit 5, Station Approach
Bournemouth, BH1 4NB
🚛 Local Delivery (within 25 miles)
We offer convenient local delivery on most items:
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£30 – Standard delivery (within 3–5 working days)
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£40 – Next working day delivery
We’ll call to confirm a delivery day that works for you. For larger items like baths or furniture, someone may need to be available to help unload.
📦 National Shipping (Small Items)
For smaller items that can be posted (like taps, accessories, or fittings):
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£6.95 UK mainland shipping
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Sent via trusted couriers with tracking
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Some remote postcodes may be excluded – just get in touch if you’re unsure
❗ Before You Accept Delivery
To help avoid any issues:
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Double-check item sizes and access space beforehand
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Let us know about any delivery restrictions (narrow driveways, stairs, etc.)
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Once your order is signed for, it’s considered accepted – so please inspect items on arrival or ASAP
💥 Damaged Items?
If anything doesn’t look right, contact us straight away – we’ll do our best to help.
Got questions? Just give us a shout.
📞 Call: 01202 398855
📧 Email: admin@waterworksbathrooms.co.uk